Privacy Policy
This page explains the basic information Scuba Tulum may collect when you use the website, contact the team, or make a booking request.
Information we collect
We may collect details you submit through contact forms, booking forms, WhatsApp, email, or phone, including name, contact details, dates, certification level, dive history, medical or safety information you choose to share, and booking preferences.
Bookings and payment partners
Some bookings, deposits, payments, confirmations, or waivers may be handled by third-party booking or payment providers. Those providers may process information according to their own privacy and security practices.
How information is used
Information is used to answer questions, confirm availability, manage bookings, prepare safe dive plans, provide customer support, and maintain website security and performance.
Cookies and analytics
The website may use cookies, embedded content, analytics, spam protection, or similar tools to keep the site working, understand general usage, and protect forms from abuse.
Sharing information
Scuba Tulum does not sell personal information. Information may be shared where needed with booking, payment, communication, safety, legal, or technical service providers.
Your choices
You can contact Scuba Tulum to ask about your personal information, request corrections, or ask for reasonable deletion where retention is not needed for booking, legal, safety, accounting, or security reasons.
Questions about privacy can be sent through the contact page or by email at scubatulum@gmail.com.